Specializing in iOS, Android and Responsive apps for Enterprise and eCommerce clients
Helping Companies Translate Their Business Goals Into Reality
Some of the work I'm most proud of
Enterprise UX is typically not "glamorous" work--not in the same way as glossy Visual Designs or personal projects.
The more complex the Enterprise application, the more akin to "a sausage-making process" it can be.
But the end result is worth it.
Especially when it means Enterprise users are able to Get Business Done in a timely and efficient manner.
Digital transformation of disparate legacy Dealer and Agent/Finance B2B/Enterprise apps using Salesforce Lightning (SLDS).
Brand tenants included: Mazda, Toyota/Lexus, and Bass Pro Shops.
I was a UX Design Lead for high-profile project; assigned to a Dealer Digital Factory Team.
Digital transformation of disparate legacy Dealer and Agent/Finance enterprise apps to Salesforce Lightning (SLDS).
V1 Release of Oracle Cloud CPQ based application (Oracle JET UI) to replace legacy quoting app.
CPQ (Configure, Price, Quote) is a cloud commerce solution serving Internal (Sales) and External (Partners) users, enabling ~$6 billion in annual revenues
I was a UX Design Lead for the high-profile project.
Initial release of Configure, followed by subsequent releases of Price and Quote.
Reduction of ~96,000 Customer Calls via improved online features.
V1 Releases of Waive Deposit + NEW payment options = over 75% sign-up rate.
Improved Customer Experience (CX) Strategies
I was a Lead CX Designer/Architect for multiple high-profile projects over 11-months.
Reduction in Customer Calls. V1 Release of Waive Deposit + new payment options.
MVP Release of Inventory (responsive enterprise app) for Restaurant Managers & Regional Managers (mid-large restaurant chains). Inventory component part of end-to-end suite of enterprise apps for restaurant sector.
I was a Lead UX Designer/Architect for the 4-month MVP project.
MVP Release of Inventory enterprise app for Restaurant Managers.
V1 Release WAND enterprise iPhone app of most used features for Fortune 100 Managers to source talent on-the-go, plus some features for Workers.
I was the Lead UX Designer/Architect on the 10-month V1 high-profile project.
V1 Release WAND iPhone app for Fortune 100 Hiring Managers, plus Workers.
V1 Release of International Business Email for emerging markets (Brazil, Mexico, Turkey & India).
Productivity Solutions for Small & Medium Businesses, and Mid-Market Customers.
I was the Lead UX Architect for Mobile First Responsive Design, 5-months project.
V1 Release Int'l Business Email + Productivity Solutions for Small & Medium Businesses.